Frequently Asked Questions
Find answers to all your questions about our enterprise data automation services.
About the Company
Efficient AI Algorithms and our track recordWhat is Efficient AI Algorithms?
Efficient AI Algorithms is a technology company based in Maricopa County, Arizona, USA, specializing in enterprise data automation solutions using artificial intelligence.
Our main services include:
- Automated web data extraction (professional web scraping)
- Intelligent conversion of PDF documents to structured formats
- Competitor price and product monitoring
- AI-powered business process automation
Where are you located?
Our headquarters is in Maricopa County, Arizona, United States. We operate 100% remotely, allowing us to serve clients in any time zone with the same efficiency.
What types of companies do you work with?
We work with companies of all sizes and sectors:
- Startups and SMBs: Accessible plans from $39/month
- Mid-size companies: Scalable solutions
- Corporate and Enterprise: Custom projects with SLAs
Common sectors: e-commerce, real estate, fintech, retail, consulting, market research, human resources, logistics.
What sets Efficient AI Algorithms apart from the competition?
- No lock-in contracts: Cancel anytime without penalties
- Transparent pricing: What you see is what you pay, no surprises
- Guaranteed delivery: 24-48 hours for standard projects
- Dedicated support: Team that understands your business context
- Proprietary technology: AI algorithms developed in-house
- Money-back guarantee: 100% refund if we don't deliver
Can I see examples of previous work?
For confidentiality reasons, we cannot share specific client data. However:
- Visit our Use Cases page to see generic examples by industry
- Request a free feasibility test with your own data sources
- We provide structured data samples before you commit
General Questions
About our services and processDo I need technical knowledge to use your services?
No, not at all. We handle everything technical. You simply tell us:
- What data you need
- From which sources (URLs, document types)
- How often
- In what format you want to receive them
We deliver the data ready in Excel, CSV, JSON, or directly to your system.
How long does it take to implement a project?
It depends on complexity:
- Simple projects: 24-48 hours (basic extraction, standard PDFs)
- Medium projects: 3-5 business days (multiple sources, complex formats)
- Enterprise projects: 1-2 weeks (integrations, massive volumes)
We always give you an exact estimate before starting.
What is the work process like?
- Initial consultation: Tell us what you need (free, no commitment)
- Technical evaluation: We verify feasibility and give you exact pricing
- Free sample: We deliver a data sample for validation
- Implementation: We configure extraction according to your specifications
- Delivery and adjustments: You receive the data and we make adjustments if needed
- Ongoing support: Maintenance included in your subscription
What if my project is very complex or different?
We specialize in solving complex cases. If your project doesn't fit standard plans:
- Contact us for a free personalized consultation
- We evaluate technical feasibility at no cost
- We create a custom proposal with fixed pricing
We've solved data extraction projects from sites with advanced anti-bot protection, handwritten documents, and automations that integrate multiple systems.
Do you work with international clients?
Yes. We serve clients in the United States, Latin America, Spain, Brazil, and globally.
- Prices in USD with automatic conversion
- International invoicing available
- Support in English, Spanish, and Portuguese
- Adaptation to any time zone
Web Data Extraction
About web scraping and data collectionWhat is web scraping?
It's the automated process of extracting information from websites. Instead of copying and pasting manually, we use technology that collects data quickly and accurately.
Common use cases:
- Getting product listings from e-commerce sites
- Collecting business directories
- Monitoring job listings
- Extracting real estate property data
- Collecting B2B contact information
Is web scraping legal?
Yes, web scraping of public data is legal in most jurisdictions. However:
- โ We only extract publicly accessible data
- โ We respect the terms of service of each site
- โ We don't access protected or private areas
- โ We don't overload site servers
- โ We comply with data protection regulations
In 2022, the U.S. court upheld that scraping public data does not violate the law (hiQ vs LinkedIn case).
What websites can you extract data from?
We can extract from virtually any public website:
- E-commerce: Amazon, MercadoLibre, eBay, Shopify, WooCommerce
- Real estate: Zillow, Realtor, Inmuebles24, Properati
- Directories: Yellow Pages, chambers of commerce, public registries
- Social media: Public profiles, hashtags, mentions
- Job portals: Indeed, LinkedIn Jobs, Glassdoor
- JavaScript sites: React, Angular, Vue, SPAs
- Protected sites: With advanced techniques (specific cases)
What data can I get?
Any publicly visible information:
- Names, addresses, phone numbers, emails (if published)
- Prices, descriptions, product specifications
- Images and public files
- Dates, locations, GPS coordinates
- Reviews, ratings, comments
- Public financial data
- Any text or number visible on the page
How often can you update the data?
- Real-time: Every minute (for critical monitoring)
- Hourly: Every hour
- Daily: Once a day (most common)
- Weekly: Once a week
- On-demand: When you request it
Frequency affects pricing. For most cases, daily updates are sufficient.
What happens if the website changes its structure?
We fix it at no additional cost. Websites change frequently, and our service includes:
- 24/7 automatic monitoring of changes
- Technical adjustments when needed
- Proactive notification if there are issues
- Typical response time: less than 4 hours
This is included in your monthly subscription.
Can you extract data from sites with anti-bot protection?
Yes, in most cases. We use advanced techniques to handle:
- Captchas (reCAPTCHA, hCaptcha, etc.)
- Cloudflare and anti-DDoS systems
- Rate limiting and IP blocking
- Browser fingerprinting
- Dynamic JavaScript and lazy-load content
We evaluate each case individually. If we determine it's not technically viable or ethical, we'll tell you before starting.
How many records can you extract?
There's no technical limit. We've extracted from hundreds to millions of records in enterprise projects. Examples:
- 5,000+ companies from local directories
- 100,000+ products from marketplaces
- 500,000+ real estate properties
- 1,000,000+ job listings
Pricing adjusts based on required volume.
PDF to Excel / Digitization
About document conversionWhat types of PDFs can you convert?
- Digital PDFs: Computer-generated (easiest)
- Scanned PDFs: Images of physical documents
- Invoices and receipts
- Bank statements
- Financial reports
- Contracts and legal documents
- Government forms
- Handwritten documents (with limitations)
What accuracy does the conversion have?
- Digital PDFs: 99.9% accuracy
- Scanned PDFs (good quality): 98-99%
- Scanned PDFs (low quality): 95-98%
- Handwritten documents: 85-95%
We use OCR (Optical Character Recognition) with artificial intelligence to maximize accuracy. We include automatic validation and quality review.
Can you process documents in other languages?
Yes. Our OCR supports over 100 languages including Spanish, English, Portuguese, French, German, Italian, Chinese, Japanese, Arabic, and many more.
How many documents can you process?
There's no technical limit. We've processed from a few documents to hundreds of thousands per month for enterprise clients. Pricing adjusts based on volume.
Can I send confidential documents?
Yes, with complete security.
- All documents are transmitted with SSL/TLS encryption
- Processed on secure servers with SOC 2 certification
- Automatically deleted after delivering results
- We sign NDAs (Non-Disclosure Agreements) if required
Can you extract complex tables from PDFs?
Yes. Our AI algorithms are trained to recognize and structure:
- Tables with merged cells
- Tables spanning multiple pages
- Tables without visible borders
- Tables with mixed orientation
- Multiple tables per document
Can you process invoices from different vendors automatically?
Yes. We implement intelligent invoice processing systems that:
- Automatically identify each vendor's format
- Extract key fields: date, number, tax ID, totals, line items
- Validate sums and mathematical calculations
- Export to your accounting system in the required format
Competitor Monitoring
About price and product trackingWhat does competitor monitoring include?
- Prices: Tracking of specific product prices
- Availability: Out-of-stock/available alerts
- New products: Launch detection
- Promotions: Identification of discounts and offers
- Changes: Alerts when something changes
- History: Price evolution charts
How often do you update prices?
According to your needs:
- Every hour: For highly dynamic markets
- 4 times a day: Most common option
- Daily: For stable markets
- Real-time: For critical cases (premium pricing)
Can I receive alerts when a price changes?
Yes! We configure personalized alerts via:
- Email when a price rises or drops X%
- Push notifications for critical changes
- Real-time dashboard
- Webhook to your system (API)
- Push notifications
How many competitors can I monitor?
There's no limit. Monitor as many competitors as you need. Pricing is based on the number of products/prices to track, not the number of competitors.
Do you provide analytics and reports?
Yes. In addition to raw data, we offer:
- Interactive dashboard with visualizations
- Weekly/monthly PDF reports
- Trend and pattern analysis
- Price positioning comparisons
- Data-based recommendations
Can you monitor marketplaces like Amazon or MercadoLibre?
Yes. We monitor major marketplaces:
- Amazon (all regional marketplaces)
- MercadoLibre
- eBay
- Walmart
- AliExpress
- And any e-commerce with a public catalog
AI & Technology
About artificial intelligence and our toolsDo you use artificial intelligence?
Yes, extensively. AI is integrated into all our services:
- Intelligent OCR: Character recognition with machine learning
- Pattern detection: Automatic identification of data structures
- Data cleaning: Algorithms that detect and correct errors
- Classification: Automatic categorization of information
- Anti-bot bypass: Advanced techniques for protected sites
What technologies do you use?
- Python: Main language for automation
- Machine Learning: TensorFlow, PyTorch for AI models
- OCR: Tesseract, Google Vision, Amazon Textract
- Infrastructure: AWS, distributed servers
- Databases: PostgreSQL, MongoDB for storage
- APIs: REST for integrations
Do your AI tools learn over time?
Yes. Our models continuously improve:
- Learning new document formats
- Adapting to website changes
- Accuracy improvement based on feedback
- Regular model updates
Can you develop custom AI solutions?
Yes. For enterprise clients, we develop:
- AI models trained with your specific data
- Custom automations
- Tailored integrations with your systems
- Custom dashboards and reports
Contact us to discuss your specific use case.
How do you ensure the quality of extracted data?
We implement a 3-stage quality control process:
- Automatic validation: Algorithms verify integrity and format
- Anomaly detection: AI identifies suspicious data
- Manual review: Random sampling verified by humans
We guarantee 98%+ accuracy or refund.
Pricing & Payments
About costs, billing and payment methodsHow much do the services cost?
Prices depend on volume and complexity:
- Data extraction: From $49/month
- PDF to Excel: From $39/month
- Competitor monitoring: From $99/month
- Automation: From $49/month
Use our price calculator to get an instant quote.
Are there hidden costs?
No, never. The price you see is the final price. It includes:
- โ Initial setup
- โ Technical support
- โ Adjustments for website changes
- โ Data delivery in multiple formats
- โ 3 free revisions included
What payment methods do you accept?
- Credit/debit card: Visa, Mastercard, Amex (via Stripe)
- Bank transfer: For Enterprise plans and corporate clients
All prices are in USD. Conversion to your local currency is done automatically at checkout.
Can I pay monthly without a long contract?
Yes! All our plans are month-to-month. You can cancel anytime without penalty. There are no mandatory 6 or 12-month contracts.
Do you issue tax invoices?
Yes. We issue valid invoices for tax purposes. When registering, provide your billing details (company name, address, tax ID) and you'll receive your invoice automatically.
Do you offer discounts for annual payment?
Yes. We offer discounts for annual commitment:
- Quarterly payment: 5% discount
- Semi-annual payment: 10% discount
- Annual payment: 20% discount
Contact us to get a personalized quote with discount.
Do you have a free trial?
We don't offer a traditional "free trial", but we do offer:
- Free sample: We deliver a data sample before you pay
- Free evaluation: We verify technical feasibility at no cost
- 30-day guarantee: If we don't deliver, we refund 100%
Technical Aspects
About formats, integrations and specificationsIn what format do you deliver the data?
In whatever format you prefer:
- Excel (.xlsx): Most common, easy to use
- CSV: To import into any system
- JSON: For developers and APIs
- Google Sheets: Automatic cloud updates
- Database: Direct connection to MySQL, PostgreSQL
- REST API: Real-time integration
Can you send data directly to my system?
Yes. We offer integrations with:
- Google Sheets (automatic updates)
- Webhooks (send to your server)
- REST APIs
- Databases (MySQL, PostgreSQL, MongoDB)
- Zapier, Make (Integromat)
- CRMs (Salesforce, HubSpot, Pipedrive)
- ERPs and accounting systems
What if I need historical data?
We store a history of all extracted data. You can access data from up to 12 months prior depending on your plan.
Can you extract data from sites with login?
Yes, under certain conditions:
- You must have a valid account on the site
- You provide us with read-only credentials
- The site must allow automated access in its terms
We evaluate each case individually to ensure legal compliance.
Do you have an API for developers?
Yes. We offer a complete REST API for:
- Requesting extractions programmatically
- Receiving data in real-time via webhooks
- Checking project status
- Downloading historical data
Documentation available for active clients.
Do you support special characters and accents?
Yes. All our systems use UTF-8 encoding, supporting:
- Spanish (accents, รฑ, รผ)
- Portuguese
- Special characters from any language
- Emojis
- Currency symbols
Guarantees & Support
About refunds, support and commitmentsDo you offer a satisfaction guarantee?
Yes, 100%. If we don't deliver what was agreed in the project specifications within the first 30 days, we refund your money. No questions asked, no complications.
What if you can't extract the data I need?
Before charging, we do a free feasibility test. If we determine it's not possible to extract the data, we tell you before starting and you pay nothing.
How does technical support work?
- Email: Response in ~2 hours (contacto@algoritmos.io)
- Form: From the Contact page
- Hours: Mon-Fri 8AM-8PM, Sat 9AM-2PM (EST)
- Enterprise plans: 24/7 support
What SLA (service level) do you offer?
- Uptime: 99.9% guaranteed
- Data delivery: According to agreed frequency
- Support response time: Less than 2 hours
Enterprise plans include customized SLA with penalties for non-compliance.
Can I cancel anytime?
Yes. Cancel whenever you want from your client dashboard or by writing to us. Your service continues until the end of the paid period. No penalties or awkward questions.
What if the extracted data has errors?
We offer 3 free revisions included in every project:
- Report the issue via email
- We correct errors in less than 24 hours
- If the error is ours, we extend your subscription at no charge
Security & Privacy
About data protection and confidentialityIs my data secure?
Absolutely. We implement multiple layers of security:
- SSL/TLS encryption on all communications
- AWS servers with SOC 2 certification
- Encrypted automatic backups
- Role-based access (authorized personnel only)
- Periodic security audits
Do you share my data with third parties?
Never. Your data is 100% yours. We do not sell, share, or use your information for any purpose other than delivering it to you.
Do you sign NDAs (Non-Disclosure Agreements)?
Yes. For projects that require it, we sign NDAs without issue. It's standard practice for our corporate clients.
How long do you keep my data?
- Extracted data: Up to 12 months depending on your plan
- PDF documents: Deleted 30 days after processing
- Upon request: We delete everything immediately if you ask
Do you comply with GDPR and data regulations?
Yes. We comply with major international regulations:
- GDPR (Europe)
- CCPA (California)
- LGPD (Brazil)
- Ley 1581 (Colombia)
- LFPDPPP (Mexico)
- Ley 25.326 (Argentina)
- Applicable local regulations
Where is the data stored?
We use Amazon Web Services (AWS) servers located in the United States, with regional location options for enterprise clients who require it.
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